Delivery Policy

Due to the current Covid-19 restrictions delivery will be by request in the Inverkip area only and all other orders will be for customer ‘pick up’. Thank you for your understanding as we continue to dedicate our delivery times to providing food items to vulnerable members of our community.

Returns Policy

Thank you for shopping at Inverkip Hotel’s General Store, Bottle Rack & Takeaway. We hope you love your purchase however If you are not entirely satisfied with your purchase, we are here to help.

Returns

Please reach out to us directly on 01475 521478 if you have any issues with a product purchased from our store. Please contact us before returning an item.

Refunds

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment.

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.